---
title: Train Them Right
description: When a new employee doesn't know how to actually help a customer, who's fault is that?  Have you trained them to succeed?
---

[The Knowledge Coop Blog ](https://blog.knowledgecoop.com)

# [Train Them Right](https://blog.knowledgecoop.com/train-them-right)

 Written by [Nathan Knottingham](https://blog.knowledgecoop.com/author/nathan-knottingham) | Jul 26, 2017 8:21:29 PM

 

When a new employee doesn't know how to actually help a customer, who's fault is that?  Have you trained them to succeed?  We think this little story by Ken may help motivate you to look at your tools and make sure your team knows how to use them all correctly.

**Check out our other videos: [https://youtu.be/fRH64zymn2U](https://youtu.be/fRH64zymn2U)**

**We'd love to hear from you!**  Please comment below or join the conversation on our [Facebook page](https://www.facebook.com/KnowledgeCoop/). 

As always, thank you for liking and sharing our messages. If you have other topics you would like to see us look into please also leave those in the comments below. 

Don't forget to grab your **2017 NMLS Approved CE** on our website: [https://goo.gl/B33tkDAs](https://goo.gl/B33tkDAs).  All of our training is for Mortgage Professionals needing Continuing Education.  Everything we offer is NMLS Approved and useful for credit hours.

  

[View full post](https://blog.knowledgecoop.com/train-them-right)

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