Blog & News

We've all been there. You say "Pre-Qualified", and the borrower hears "Qualified". Sometimes borrowe...

We can do anything when we're motivated and have a plan.

Every time Ken’s off to travel, he has several customer service exchanges that offer mini-case studi...

As we watch closely, there are decisions being made today that may affect our industry tomorrow. How...

We've all had the customer service that was just AMAZING. We've all had the other customer service. ...