--- title: The Knowledge Coop Blog description: Welcome to The Knowledge Coop Blog and News, your go-to source for everything happening in the mortgage industry. From the latest updates to actionable insights, we deliver content for mortgage executives, compliance officers, and loan officers alike. --- # Blog & News Welcome to the Knowledge Coop Blog and News, your go-to source for everything happening in the mortgage industry. From the latest updates to actionable insights, we deliver content for mortgage executives, compliance officers, and loan officers alike. Stay informed, stay compliant, and stay on top of your game with our expert-driven posts and breaking news. [![Screen Shot 2019-08-30 at 8.11.55 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202019-08-30%20at%208.11.55%20AM.png)](https://blog.knowledgecoop.com/the-lo-down-08-30-2019) ## [The LO Sketch: Dodging RESPA Violations has got me like](https://blog.knowledgecoop.com/the-lo-down-08-30-2019) [![TCPA_ Where do we stand_Troutman Sanders Webinar.001](https://blog.knowledgecoop.com/hubfs/TCPA_%20Where%20do%20we%20stand_Troutman%20Sanders%20Webinar.001.png)](https://blog.knowledgecoop.com/tcpatroutman) ## [TCPA Webinar with Troutman Sanders, LLP](https://blog.knowledgecoop.com/tcpatroutman) We had a great interview with Jason Manning (Partner) and Mandi Blackmon of Troutman Sanders, LLP. T... [![Screen Shot 2019-06-18 at 3.31.29 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202019-06-18%20at%203.31.29%20PM.png)](https://blog.knowledgecoop.com/temporary-authority-webinar-with-bob-niemi-cmb) ## [Temporary Authority Webinar with Bob Niemi, CMB](https://blog.knowledgecoop.com/temporary-authority-webinar-with-bob-niemi-cmb) We had a great interview with Bob Niemi of Bradley, LLP. He presented a lot of solid information abo... [![Screen Shot 2019-03-29 at 9.15.36 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202019-03-29%20at%209.15.36%20AM.png)](https://blog.knowledgecoop.com/lodown-0-0-0-0) ## [The LO Down - NINA is Back!](https://blog.knowledgecoop.com/lodown-0-0-0-0) This week, we bring you the LO down on the sudden return of the NINA loan. [![Screen Shot 2018-10-19 at 12.02.46 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-10-19%20at%2012.02.46%20PM.png)](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0-0-0) ## [Military VS CFPB: Death of the MLA? Weekly Roundup Oct 19th](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0-0-0) This week the DoD fires back agains the CFPB, FHFA plans on launching a language resource, and the C... [![Untitled design (35)](https://blog.knowledgecoop.com/hubfs/Untitled%20design%20(35).png)](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0-0) ## [Ever Feel Like You're Being Watched? Weekly Round Up 10.12.18](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0-0) Apparently strict overwatch doesn't affect actual production, just product mix. [![Screen Shot 2018-10-05 at 9.53.50 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-10-05%20at%209.53.50%20AM.png)](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0) ## [Is the LO Comp Rule Going Away? - Weekly Roundup: October 5, 2018](https://blog.knowledgecoop.com/weeklyroundupseptember21-0-0) Ken and Sawyer cover what the industry is trying to do with the LO Comp rule, and some other stuff t... [![Same Borrowers New Tricks](https://blog.knowledgecoop.com/hubfs/Same%20Borrowers%20New%20Tricks.jpg)](https://blog.knowledgecoop.com/weeklyroundupseptember21-0) ## [Same Borrowers, New Tricks - Weekly Roundup: September 28, 2018](https://blog.knowledgecoop.com/weeklyroundupseptember21-0) Falsified Records, Reverse Mortgages, and new Home Sales in this week's roundup! [![Finance Triangle_](https://blog.knowledgecoop.com/hubfs/Finance%20Triangle_.png)](https://blog.knowledgecoop.com/weeklyroundupseptember21) ## [Weekly Roundup: September 21, 2018](https://blog.knowledgecoop.com/weeklyroundupseptember21) More CFPB unrest from Capitol Hill, be wary in the wake of disaster, and could Fannie Mae and Freddi... [![RU 9.14.18 Thumb J](https://blog.knowledgecoop.com/hubfs/RU%209.14.18%20Thumb%20J.jpg)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0-0-0) ## [Mortgages VS The American Dream - Weekly Roundup, September 14](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0-0-0) Destroyed Dreams, CFPB Reports, and Leadership Changes: Tune in for This Week's Roundup! [![Thumb 9.7](https://blog.knowledgecoop.com/hubfs/Thumb%209.7.jpg)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0-0) ## [Weekly Roundup: September 7, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0-0) Appraising Appraisers, Staying Strong and Criterion Clarification This Week in the Roundup! [![Screen Shot 2018-06-01 at 6.25.32 PM-1](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-01%20at%206.25.32%20PM-1.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0) ## [Weekly Roundup: August 31, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0-0) Borrower preferences, GSE roles, and CFPB vacancies -- All in this week's Roundup! [![RU 8.24.18 Thumbnail](https://blog.knowledgecoop.com/hubfs/RU%208.24.18%20Thumbnail.jpg)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0) ## [Weekly Roundup: August 24, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0-0) Sawyer breaks down the IRS's changes to tax transcripts, home-purchasing sentiment plateauing, and t... [![Screen Shot 2018-06-08 at 1.54.54 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-08%20at%201.54.54%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0) ## [Weekly Roundup: August 17, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0-0) A one-dollar civil penalty, love affairs at Fannie Mae, and a heads-up to service members || All in ... [![Roundup0810](https://blog.knowledgecoop.com/hubfs/Roundup0810.jpg)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0) ## [Weekly Roundup: August 10, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0-0) The CFPB's advisor, wildfire response, and a new Encompass release are all tackled this week by Sawy... [![WeeklyRoundup08_03](https://blog.knowledgecoop.com/hubfs/WeeklyRoundup08_03.jpg)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0) ## [Weekly Roundup: Aug 3, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0-0) Fannie & Freddy "crossing the line", TRID 2.0, and the CFPB's enforcement actions are covered th... [![Screen Shot 2018-07-27 at 10.01.35 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-07-27%20at%2010.01.35%20AM.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0) ## [Weekly Roundup: July 27, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0-0) Kathleen Kraninger’s stance on Equifax, changes to the leadership of Fannie Mae, and the amount of n... [![Screen Shot 2018-07-20 at 12.03.34 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-07-20%20at%2012.03.34%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0) ## [Weekly Roundup: July 20, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0-0) This week, Sawyer covers the FHFA's unconstitutionality, the CFPB's new task force on Market Integri... [![Screen Shot 2018-06-08 at 1.54.54 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-08%20at%201.54.54%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0) ## [Weekly Roundup: July 13, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018-0) This time around, Sawyer covers the Leandra English debacle, US job growth, and the green expectatio... [![Screen Shot 2018-07-06 at 5.17.55 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-07-06%20at%205.17.55%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018) ## [Weekly Roundup: July 6, 2018](https://blog.knowledgecoop.com/weekly-roundup-july-6-2018) This week, Sawyer discusses the why Millennials slowed down buying houses, what's the big deal about... [![Screen Shot 2018-06-01 at 6.25.32 PM-1](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-01%20at%206.25.32%20PM-1.png)](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0-0-0) ## [Weekly Roundup: June 29, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0-0-0) This week, Sawyer discusses the update to Zillow’s CFPB enforcement, Trump’s detail-sparse plan, and... [![Screen Shot 2018-06-22 at 11.34.39 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-22%20at%2011.34.39%20AM.png)](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0-0) ## [Weekly Roundup: June 22, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0-0) In this week's Round Up, Sawyer talks HMDA reporting and Mulvaney's rendition of "Should I Stay Or S... [![Screen Shot 2018-06-01 at 6.25.32 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-01%20at%206.25.32%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0) ## [Weekly Roundup: June 15th, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0-0) In this week's Round Up: The CFPB’s new target, the impact of the Fed’s hiked rates, and your right ... [![Thumbnail W 6.13.18](https://blog.knowledgecoop.com/hubfs/Thumbnail%20W%206.13.18.jpg)](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0-0-0-0) ## [Play To Your Strengths](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0-0-0-0) In this week's update: Nathan discusses how not strengthening your strengths can be a weakness and h... [![Screen Shot 2018-06-08 at 1.54.54 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-08%20at%201.54.54%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-june-8) ## [Don't Panic! Weekly Round Up](https://blog.knowledgecoop.com/weekly-roundup-june-8) Sawyer Talks about changes to the CFPB (BCFP) Advisory Council, Fannie and Freddie conservatorship, ... [![Screen Shot 2018-06-01 at 6.25.32 PM-1](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-06-01%20at%206.25.32%20PM-1.png)](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0) ## [Weekly Roundup: June 1st, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18-0-0) Sawyer Talks About a Potential HMDA Rollback, CFPB studies, and Workers in the Gig-Economy. Watch Be... ## [Does Technology Beat the Personal Touch?](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0-0-0) Ken talks about his experience with two different hotels and what it means for technology and busine... [![Thumbnail 5-25](https://blog.knowledgecoop.com/hubfs/Thumbnail%20%205-25.jpg)](https://blog.knowledgecoop.com/weekly-roundup-may-18-0) ## [Weekly Roundup: May 25th, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18-0) What happened to Dodd-Frank? Sawyer takes a look at the changes made by the Trump Administration, "B... [![Screen Shot 2018-05-23 at 3.02.38 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-05-23%20at%203.02.38%20PM.png)](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0-0) ## [What Do You Hear?](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0-0) Ken weighs in on the Laurel vs. Yanny debate, and how video can be a powerful tool for your business... [![Ken's Hair Draws Crowd (1)](https://blog.knowledgecoop.com/hubfs/Ken's%20Hair%20Draws%20Crowd%20(1).png)](https://blog.knowledgecoop.com/weekly-roundup-may-18) ## [Weekly Roundup: May 18th, 2018](https://blog.knowledgecoop.com/weekly-roundup-may-18) Is it true? Does Ken's hair really draw a crowd? Find out the answer to that burning question and a ... [![Screen Shot 2018-05-16 at 4.38.28 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-05-16%20at%204.38.28%20PM.png)](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0) ## [Are People Backing Out Of Home Purchases After Not Thinking It Through?](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole-0) Ken was on Facebook Live today, contemplating a recent trend and its effect on the industry and your... [![Screen Shot 2018-05-11 at 2.01.46 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-05-11%20at%202.01.46%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0-0-0) ## [Weekly Roundup: May 11th, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0-0-0) Sawyer delivers his final industry update as a single man! [![Screen Shot 2018-05-04 at 2.19.32 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-05-04%20at%202.19.32%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0-0) ## [Weekly Roundup: May 4th, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0-0) News you should know in the mortgage industry, brought to you by Sawyer! [![Black_Hole_Thumbnail](https://blog.knowledgecoop.com/hubfs/Black_Hole_Thumbnail.jpg)](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole) ## [How Do You Cover a Black Hole](https://blog.knowledgecoop.com/cfpb-addresses-trid-black-hole) Since 2015 the release of the TILA-RESPA rule answered a lot of questions, but also created more, an... [![Country Road Thumbail](https://blog.knowledgecoop.com/hubfs/Country%20Road%20Thumbail.jpg)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0) ## [Weekly Roundup: April 27, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0-0) News in mortgage: CFPB Complaints Are Going To A Farm Upstate! [![Screen Shot 2018-04-20 at 2.05.54 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-04-20%20at%202.05.54%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0) ## [Weekly Roundup: April 20, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0-0) News in mortgage: [![maxresdefault-1](https://blog.knowledgecoop.com/hubfs/maxresdefault-1.jpg)](https://blog.knowledgecoop.com/kens-thoughts-on-kw-0) ## [CFPB dropping complaints?](https://blog.knowledgecoop.com/kens-thoughts-on-kw-0) Could it really happen? Is the CFPB dropping their complaint roster? Well, maybe. According to an ar... [![Screen Shot 2018-04-13 at 2.20.07 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-04-13%20at%202.20.07%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0) ## [Weekly Roundup: April 13, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0-0) News in mortgage: [![Screen Shot 2018-04-06 at 1.44.03 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-04-06%20at%201.44.03%20PM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0) ## [Weekly Roundup: April 6, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0-0) News in mortgage: [![Screen Shot 2018-04-04 at 9.03.03 PM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-04-04%20at%209.03.03%20PM.png)](https://blog.knowledgecoop.com/reporting-identity-theft) ## [Reporting Identity Theft](https://blog.knowledgecoop.com/reporting-identity-theft) This week the FTC released some big news on their blog. Now you can report identit y theft on identi... ## [Weekly Roundup: March 30, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0-0) News in mortgage: [![new cover](https://blog.knowledgecoop.com/hubfs/new%20cover.jpg)](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0) ## [Weekly Roundup: March 16, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-16-2018-0-0-0) News in mortgage: On the regulatory relief bill, on non-banks in the media, on a new proposed name &... [![thoughts on cfpb](https://blog.knowledgecoop.com/hubfs/thoughts%20on%20cfpb.jpg)](https://blog.knowledgecoop.com/kens-thoughts-cfpb) ## [Ken's Thoughts on the CFPB](https://blog.knowledgecoop.com/kens-thoughts-cfpb) As Ken tours Oregon with his 8-hour CE seminar, he takes a moment to share his thoughts on the CFPB,... [![march 9](https://blog.knowledgecoop.com/hubfs/march%209.jpg)](https://blog.knowledgecoop.com/weekly-roundup-march-9-2018-0-0) ## [Weekly Roundup: March 9, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-9-2018-0-0) Don't loose track of the latest in the mortgage industry - Watch our video on last week's hottest ne... [![breadnbutter](https://blog.knowledgecoop.com/hubfs/breadnbutter.png)](https://blog.knowledgecoop.com/bread-n-butter-business-case) ## [Bread 'N' Butter Business Case](https://blog.knowledgecoop.com/bread-n-butter-business-case) In this Weekly Update, Nathan brings in Lord of the Rings and Greg McKeown's book, Essentialism, to ... [![Screen Shot 2018-02-16 at 11.40.47 AM](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202018-02-16%20at%2011.40.47%20AM.png)](https://blog.knowledgecoop.com/weekly-roundup-march-2-2018-0) ## [Weekly Roundup: March 2, 2018](https://blog.knowledgecoop.com/weekly-roundup-march-2-2018-0) Here's to Mortgage Action Alliance for being extremely proactive, to the FHA for extending disaster ... [![alaska taxes](https://blog.knowledgecoop.com/hubfs/alaska%20taxes.png)](https://blog.knowledgecoop.com/tax-talk-alaska) ## [Tax Talk in Alaska](https://blog.knowledgecoop.com/tax-talk-alaska) Let's get real. No one really knows how the recent tax reform will play out, at least not until it t... [![weekly round up 23](https://blog.knowledgecoop.com/hubfs/weekly%20round%20up%2023.jpg)](https://blog.knowledgecoop.com/weekly-roundup-feb-23-2018) ## [Weekly Roundup: Feb. 23th, 2018](https://blog.knowledgecoop.com/weekly-roundup-feb-23-2018) Learn how the nation is standardizing online notarization, how NAMB wants to outlaw trigger leads, a... [![rundup](https://blog.knowledgecoop.com/hubfs/rundup.png)](https://blog.knowledgecoop.com/weekly-roundup-feb-16-2018) ## [Weekly Roundup: Feb. 16th, 2018](https://blog.knowledgecoop.com/weekly-roundup-feb-16-2018) Trump's 2019 HUD budget includes extended Fannie & Freddie guaranty fees, a fee to lenders for F... [![Smile](https://blog.knowledgecoop.com/hubfs/Smile.jpg)](https://blog.knowledgecoop.com/ken-guatemala-2018) ## [Worst Case Scenarios, Perspective, & Lots of Smiles](https://blog.knowledgecoop.com/ken-guatemala-2018) What's the worst case scenario you can think of… be you a loan officer, a mother of three, a borrowe... [![1-17-18 Thumbnail ](https://blog.knowledgecoop.com/hubfs/1-17-18%20Thumbnail%20.jpg)](https://blog.knowledgecoop.com/cfpb-new-mission-statement) ## [CFPB Mission Statement Gets Revamped](https://blog.knowledgecoop.com/cfpb-new-mission-statement) CFPB interim director, Mick Mulvaney, takes a symbolic yet concrete approach to his efforts in chang... [![Hawaii-1](https://blog.knowledgecoop.com/hubfs/Hawaii-1.png)](https://blog.knowledgecoop.com/continuing-education-in-hawaii-2018) ## [Continuing Education Never Felt So Warm & Breezy](https://blog.knowledgecoop.com/continuing-education-in-hawaii-2018) In 2018, you could use the Knowledge Coop's CE as a reason to travel to Hawaii or even Alaska! But, ... [![](https://blog.knowledgecoop.com/hubfs/3%20words%20for%202018.png)](https://blog.knowledgecoop.com/3-words-to-define-your-year) ## [3 Words To Intentionally Live by in 2018](https://blog.knowledgecoop.com/3-words-to-define-your-year) Ken's advice from friend Dave Savage of Mortgage Coach suggests we make 3 words our words for 2018. [![3 Easy Steps to 66,000 pushups in 2018.png](https://blog.knowledgecoop.com/hubfs/3%20Easy%20Steps%20to%2066%2c000%20pushups%20in%202018.png)](https://blog.knowledgecoop.com/3-easy-steps-to-do-66000-pushups) ## [3 Easy Steps to Do 66,000 Pushups in 2018](https://blog.knowledgecoop.com/3-easy-steps-to-do-66000-pushups) We can do anything when we're motivated and have a plan. [![](https://blog.knowledgecoop.com/hubfs/Shopping.png)](https://blog.knowledgecoop.com/gettingoutoftheboxandjoiningthecustomer) ## [“Getting Out of the Box” and Joining the Customer [VIDEO]](https://blog.knowledgecoop.com/gettingoutoftheboxandjoiningthecustomer) Every time Ken’s off to travel, he has several customer service exchanges that offer mini-case studi... [![](https://blog.knowledgecoop.com/hubfs/2017-12-12.png)](https://blog.knowledgecoop.com/3quicktipsforamoreproductiveyear) ## [Tips for a More Productive Year - Professional & Personal Crossover [VIDEO]](https://blog.knowledgecoop.com/3quicktipsforamoreproductiveyear) The Knowledge Coop wanted to beat the rest of the advice that'll soon be doled out for the new year ... [![](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202017-08-01%20at%201.13.23%20PM.png)](https://blog.knowledgecoop.com/august-weekly-challenge-create-free-space-on-your-calendar) ## [August Coop Challenge- Create Free Space On Your Calendar](https://blog.knowledgecoop.com/august-weekly-challenge-create-free-space-on-your-calendar) [![wednesday video.png](https://blog.knowledgecoop.com/hubfs/wednesday%20video.png)](https://blog.knowledgecoop.com/train-them-right) ## [Train Them Right](https://blog.knowledgecoop.com/train-them-right) [![try video.png](https://blog.knowledgecoop.com/hubfs/try%20video.png)](https://blog.knowledgecoop.com/try-video) ## [Try It Try It You Will See](https://blog.knowledgecoop.com/try-video) Video connects you to people in tangeable and qualitative ways. Don't be afraid to start using it! S... [![Consider the Cost of Change.png](https://blog.knowledgecoop.com/hubfs/Consider%20the%20Cost%20of%20Change.png)](https://blog.knowledgecoop.com/consider-the-cost-of-change) ## [Consider the Cost of Change](https://blog.knowledgecoop.com/consider-the-cost-of-change) We want to disrupt the CE and training world. What do you want to disrupt and why? [![The Trade-Off Choice.png](https://blog.knowledgecoop.com/hubfs/The%20Trade-Off%20Choice.png)](https://blog.knowledgecoop.com/trade-off) ## [The Trade Off Choice](https://blog.knowledgecoop.com/trade-off) We all make a choice every day that deals with Trade-Offs or Opportunity Costs. No matter what you c... [![episode twenty one-1.png](https://blog.knowledgecoop.com/hubfs/episode%20twenty%20one-1.png)](https://blog.knowledgecoop.com/study-to-win) ## [Study to Win](https://blog.knowledgecoop.com/study-to-win) You never want to lose a loan to someone who out-read and out-researched you. So why not approach it... [![All the RESPA.png](https://blog.knowledgecoop.com/hubfs/All%20the%20RESPA.png)](https://blog.knowledgecoop.com/zillow-and-respa) ## [Zillow and RESPA Part 2: The Details](https://blog.knowledgecoop.com/zillow-and-respa) Okay, maybe you did know these things about RESPA, but apparently Zillow didn't. We've created this ... [![Miami.png](https://blog.knowledgecoop.com/hubfs/Miami.png)](https://blog.knowledgecoop.com/refinances-really-gone) ## [Are Refinances Really Gone?](https://blog.knowledgecoop.com/refinances-really-gone) We are hearing a lot of rumbling about refinances being gone and the only new loans being done will ... [![Making Friends Every Day.png](https://blog.knowledgecoop.com/hubfs/Making%20Friends%20Every%20Day.png)](https://blog.knowledgecoop.com/update-from-regulator-school) ## [Update from Regulator School in KY](https://blog.knowledgecoop.com/update-from-regulator-school) Ken has the uncanny ability to make friends with just about anyone, doesn't matter who they are or w... [![serice (1).png](https://blog.knowledgecoop.com/hubfs/serice%20(1).png)](https://blog.knowledgecoop.com/service-as-a-choice) ## [Service as a Choice](https://blog.knowledgecoop.com/service-as-a-choice) HUD is removing some programs that we think are REALLY good! In fact we teach about them in the 8 Ho... [![Don't throw eggs yet.png](https://blog.knowledgecoop.com/hubfs/Don't%20throw%20eggs%20yet.png)](https://blog.knowledgecoop.com/dont-throw-eggs-yet) ## [Don't Throw Eggs Just Yet](https://blog.knowledgecoop.com/dont-throw-eggs-yet) Let's just dive into this... [![Don't Crash the Bus.png](https://blog.knowledgecoop.com/hubfs/Don't%20Crash%20the%20Bus.png)](https://blog.knowledgecoop.com/crashthebus) ## [Don't Crash the Bus](https://blog.knowledgecoop.com/crashthebus) Ken is on the road teaching the 8 Hour SAFE Comprehensive Live Continuing Education. Only a few clas... [![Tablet pc with text Thank You with blue background.jpeg](https://blog.knowledgecoop.com/hubfs/Stock%20images/Tablet%20pc%20with%20text%20Thank%20You%20with%20blue%20background.jpeg)](https://blog.knowledgecoop.com/workaversary) ## [14 Year Work-A-Versary!](https://blog.knowledgecoop.com/workaversary) 14 years today! That's how long Ken has been training professionals in the mortgage industry. And th... [![Screen Shot 2017-02-22 at 12.01.38 PM.png](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202017-02-22%20at%2012.01.38%20PM.png)](https://blog.knowledgecoop.com/business-growth) ## [Essentialism and Business Growth](https://blog.knowledgecoop.com/business-growth) How do you prepare to hire people for your team? How does your team handle ideas and dreams? Do you ... [![Screen Shot 2017-01-25 at 5.03.44 PM.png](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202017-01-25%20at%205.03.44%20PM.png)](https://blog.knowledgecoop.com/update-from-the-road) ## [Update From the Road](https://blog.knowledgecoop.com/update-from-the-road) Our fearless CEO, Anthony Miller, whom you saw driving last week, is attending the Independent Mortg... [![upload.jpg](https://blog.knowledgecoop.com/hubfs/upload.jpg)](https://blog.knowledgecoop.com/take-time-to-plan) ## [Take time to plan](https://blog.knowledgecoop.com/take-time-to-plan) Ken and Anthony are returning from 2 days away where they took time to do the Annual Plan. Ken has s... [![Screen Shot 2017-01-12 at 9.51.09 AM.png](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202017-01-12%20at%209.51.09%20AM.png)](https://blog.knowledgecoop.com/ken-was-named-a-top-50-most-connected-mortgage-professionals) ## [50 Most Connected Mortgage Professionals - Ken Perry](https://blog.knowledgecoop.com/ken-was-named-a-top-50-most-connected-mortgage-professionals) Ken was listed as one of the top 50 Most Connected Mortgage Professionals. Rick Grant interviewed hi... [![maxresdefault.jpg](https://blog.knowledgecoop.com/hubfs/maxresdefault.jpg)](https://blog.knowledgecoop.com/recruiting-challenge-for-you) ## [Recruiting Challenge](https://blog.knowledgecoop.com/recruiting-challenge-for-you) In his best selling breakout Good to Great, Jim Collins wrote about busses, seats, and people in tho... [![SOC_Logo__3__vectorized.png](https://blog.knowledgecoop.com/hubfs/SOC_Logo__3__vectorized.png)](https://blog.knowledgecoop.com/its-beginning-to-look-a-lot-like-the-new-year) ## [It's beginning to look a lot like...the New Year!](https://blog.knowledgecoop.com/its-beginning-to-look-a-lot-like-the-new-year) We are a training and compliance company at heart. Everything we do is focused at making sure our cl... [![](https://blog.knowledgecoop.com/hubfs/Screen%20Shot%202016-11-30%20at%204.28.30%20PM-1.png)](https://blog.knowledgecoop.com/decision-in-politics) ## [Politics and Mortgage // Decisions Today Affecting Tomorrow](https://blog.knowledgecoop.com/decision-in-politics) As we watch closely, there are decisions being made today that may affect our industry tomorrow. How... [![](https://blog.knowledgecoop.com/hubfs/IMG_0668.png)](https://blog.knowledgecoop.com/car-rentals-customer-service) ## [Car Rentals and Customer Service](https://blog.knowledgecoop.com/car-rentals-customer-service) We've all had the customer service that was just AMAZING. We've all had the other customer service. ... [![Mother_and_baby_sperm_whale.jpg](https://blog.knowledgecoop.com/hubfs/Mother_and_baby_sperm_whale.jpg)](https://blog.knowledgecoop.com/when-facing-a-whale-of-problem) ## [When Facing a Whale of a Problem](https://blog.knowledgecoop.com/when-facing-a-whale-of-problem) In the Northwest, we are reminded yearly about how to NOT deal with whales on beaches. November 12 m... [![FairHousing2.png](https://blog.knowledgecoop.com/hubfs/FairHousing2.png)](https://blog.knowledgecoop.com/issues-with-facebook-advertising) ## [Issues with Facebook Advertising?](https://blog.knowledgecoop.com/issues-with-facebook-advertising) Our friends at the REsource.tv posted a very thought provoking video today. We've received many emai... [![CREDIT.png](https://blog.knowledgecoop.com/hubfs/CREDIT.png)](https://blog.knowledgecoop.com/credit-standards) ## [Credit Standards are Strict, is Change Coming Soon?](https://blog.knowledgecoop.com/credit-standards) At the MBA Conference there are a few things we always listen for. One of them is any hint at a chan... [![2016 MBA Conference.png](https://blog.knowledgecoop.com/hubfs/2016%20MBA%20Conference.png)](https://blog.knowledgecoop.com/takeaways-from-mba-2016) ## [MBA 2016 Conference - 3 Takeaways for Everyone](https://blog.knowledgecoop.com/takeaways-from-mba-2016) Ken and Anthony are returning from the 2016 MBA conference. There are three things they are taking a... [![appraisal.png](https://blog.knowledgecoop.com/hubfs/appraisal.png)](https://blog.knowledgecoop.com/appraisal-truth) ## [Appraisals, Realtors, and Truth](https://blog.knowledgecoop.com/appraisal-truth) The truth about Appraisals is that they are arduous, long, and frustrating. Lots of fingers point bl... [![Screen_Shot_2016-10-13_at_9.53.47_AM.png](https://blog.knowledgecoop.com/hubfs/Screen_Shot_2016-10-13_at_9.53.47_AM.png)](https://blog.knowledgecoop.com/the-cfpb-lost) ## [The CFPB Lost...What's Next?](https://blog.knowledgecoop.com/the-cfpb-lost) So the CFPB lost the decision in the Court of Appeals PHH vs. CFPB... What does that mean to you, me... [![IMG_1870_PudDGD8-1-852350-edited.jpg](https://blog.knowledgecoop.com/hubfs/IMG_1870_PudDGD8-1-852350-edited.jpg)](https://blog.knowledgecoop.com/banking-senate) ## [From Washington DC to You](https://blog.knowledgecoop.com/banking-senate) On Tuesday September 20th the biggest thing in Ken's life wasn't the Mac Sierra OS update. Actually ... [![Logo_ICON_NoShadow.jpg](https://blog.knowledgecoop.com/hubfs/Logo_ICON_NoShadow.jpg)](https://blog.knowledgecoop.com/market-disrupter-talk-wednesday-video-8.31.16) ## [Market Disrupter Talk - Wednesday Video 8.31.16](https://blog.knowledgecoop.com/market-disrupter-talk-wednesday-video-8.31.16) Ken was live on Facebook Wednesday morning with Dave Savage from [![BEST.png](https://blog.knowledgecoop.com/hubfs/BEST.png)](https://blog.knowledgecoop.com/introducingweeklyupdate) ## [Introduction to the Weekly Update](https://blog.knowledgecoop.com/introducingweeklyupdate) Ken was in Vail, CO for the CMLA last week: One of the great parts about the job when not reading re...